We may collect, transmit, and store your information in connection with your use of the Service, including any information you send to or through the Service. We use this information to fulfill your requests, provide the Service’s functionality improve the Service’s quality, engage in research and analysis relating to the Service, allow for disaster recovery, personalize your experience, track usage of the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, provide feedback to third party businesses that are listed on the Service enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.
I. Communications: When you sign up for an account or use certain features, you are opting to receive messages from other users, businesses, and Diverse Yellow Pages. We may also track your actions in response to the messages you receive from us or through the Service, such as whether you deleted, opened, or forwarded such messages, and share that information with other parties to your messages (for example, to let them know if you have viewed their message). If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to use of the Service, as well as our efforts to improve the Service. We may not deliver messages that we believe are objectionable, such as spam messages, fraudulent solicitations, or requests to exchange reviews for compensation. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on Diverse Yellow Pages, or use a phone number associated now or previously with such a business, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business. Our communications with you, including phone calls, may be monitored and recorded for quality purposes.
II. Account Information: When you create a Diverse Yellow Pages account, we store and use the information you provide during that process, such as the first and last name, you enter, email address, zip code, physical address, and any other information you may provide during the account creation process, such as gender, phone number, or birth datebusiness details, etc.. We may publicly display the first name and last initialBusiness details that you provide, as well as any photo or other content you submit through the account creation process, as part of your account profile. If you believe that someone has created an unauthorized account using your personal information, you can request its removal.
III. Public Content: Your contributions to the Service are intended for public consumption and are therefore viewable by the public, including your photos, reviews, ratings, lists, tips, Collections, compliments. Your account profile (e.g., first name, last initial, city, neighborhood, the month and year you created your account, profile photos) is also intended for public consumption, as is some of your other activity through the Service, like how you vote on other people’s contributions, which contributions you like, where you check-in, which contributions or users you follow, and which businesses you follow or bookmark.
IV. Different Devices: You may access the Service through different devices (e.g., your mobile phone or personal computer) and different platforms (e.g., the Diverse Yellow Pages website or Diverse Yellow Pages mobile apps). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one Diverse Yellow Pages platform will typically be similarly visible and accessible through all other Diverse Yellow Pages platforms.
V. Professional Information: If you represent a business on Diverse yYellow Ppages, we may collect and display information about you related to your business activities, such as a business name that may incorporate your name, or a publicly available business address that is also used as a home address. We will also collect and display information about your professional background that you choose to share with us through the Service, such as information about your professional licenses or certifications, or your professional history or specialties.
VI. Activity: We store information about your use of the Service, such as your search activity, the date and time of your visits, the pages you view, businesses you call using our mobile application. We also store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, IP address type of computer or mobile device, browser language, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs and mobile applications. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain location data through your device or browser settings, for example by adjusting the settings for our applications in iOS or Android privacy settings.
You can set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. For flash cookies, you can manage your privacy settings by clicking here. Please note that changing any of these settings does not prevent the display of certain advertisements to you.
Third parties may receive information about you as follows:
II. Businesses on Diverse Yellow Pages: We may share information from or about you (such as your city, and if you provide it, your age and gender), your device type, and your use of the Service (such as which businesses you bookmark or call, or if you visit a business’s URL) with businesses on Diverse Yellow Pages. You may adjust your account settings to increase or decrease the amount of information we share. Additionally, if you make a phone call to a business through or in connection with your use of the Service, we may share information about your call with the business that the business would have received had you called them directly, such as the date and time of your call and your phone number. You may be able to limit our ability to collect and share your phone number through your phone settings or phone service provider.
III. Service Providers: We rely on third party service providers to support or provide services for us in connection with your use of the Service, such as communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of the Service, quality assurance testing, payment processing, marketing, and other functions. We share information from or about you with these third party providers so that they can perform their services or complete your requests. For example, we may share your advertising identifiers (e.g., your IDFA, GAID, or a cryptographic hash of your email address) with third party service providers that help us facilitate Diverse Yellow Pages’ advertising programs and measure and report their effectiveness, including with third parties that help determine the efficacy of Diverse Yellow Pages’ advertising programs by combining information they receive about you from other sources than the Service. You may be able to limit our access to some of this information through your mobile device settings, as described in Section 2 above, or through the Service’s settings. Diverse Yellow Pages’ third party service providers may likewise share information with us that they obtain from or about you in connection with providing their services or completing your requests.
IV. Aggregate or Anonymous Information: We share user information in the aggregate with third parties, such as businesses that are listed on Diverse Yellow Pages and content distributors. For example, we disclose the number of users that have been exposed to or interacted with advertisements, or that we believe visited the physical location of a particular business.
VI. Content Partners: We allow third party partners to use and display some of the public content available through the Service, such as your photos, reviews, and other information listed under “Public Content” in Section 1 above.
VII. Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal or law enforcement processes, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement request; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public, such as disclosures in connection with Diverse Yellow Pages’ Consumer Alerts program. If you complain to us about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
VIII. Links: The Service may link to third party-controlled websites, like a business’s URL. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices.
Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service.
The Service is intended for general audiences and is not directed to children under 183. We do not knowingly collect personal information from children under 183. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 138 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.
We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
By using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.
Please send your feedback, comments, requests for technical support by email: email@example.com